Privacy Policy for Stanza Fitness

Stanza Fitness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website and services. It also outlines your rights regarding your personal information under the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

1. Information We Collect

We collect and process the following types of information:

  • Personal Data Provided by You: This includes information you provide directly, such as your name, email address, phone number, and other details when you register, sign up for newsletters, or participate in surveys.

  • Technical Data: We automatically collect technical information about your interactions with our website, including your IP address, browser type, device type, and the pages you access.

  • Cookies and Similar Technologies: Our website uses cookies to improve your experience and to analyze website traffic. Cookies are small files placed on your device that help us understand how you use our site. By using our website, you agree to the use of cookies as described below.

Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function properly, enabling core functionalities such as security and accessibility.

  • Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve its performance and your user experience. They collect information anonymously.

  • Marketing Cookies: With your consent, we use these cookies to deliver relevant content and advertisements to you. You can choose to disable these cookies through your browser settings.

You can manage your cookie preferences at any time through your browser settings.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To manage your account, provide our services, and communicate with you regarding service updates.

  • Personalization: To tailor content and recommendations based on your preferences and interests.

  • Marketing and Promotional Communication: With your consent, we may send you information about our products, services, and events. You have the right to opt-out of these communications at any time.

  • Analytics: To monitor usage patterns and improve our website and services.

  • Legal Compliance: To comply with legal obligations, such as responding to lawful requests by public authorities.

3. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on one or more of the following legal grounds:

  • Consent: When you have given us consent to process your personal data for specific purposes, such as receiving marketing communications.

  • Performance of a Contract: To fulfill our contractual obligations to you, including providing our services.

  • Legal Obligation: To comply with applicable legal requirements.

  • Legitimate Interests: To pursue our legitimate interests, such as improving our services, provided these interests do not override your rights.

4. Sharing Your Information

We only share your personal data with third parties when necessary and in compliance with UK GDPR. This includes:

  • Service Providers: We may share data with trusted third-party service providers who assist us in delivering our services (e.g., hosting providers, analytics providers). These providers are required to maintain the confidentiality and security of your information.

  • Compliance with Law: We may disclose your personal data if required by law or in response to valid requests from public authorities.

  • Business Transfers: If Stanza Fitness is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, we will securely delete or anonymize your information.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: You have the right to request corrections to inaccurate or incomplete personal data.

  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

  • Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.

  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your personal data for direct marketing or when processing is based on our legitimate interests.

To exercise any of these rights, please contact us at [email address]. We will respond to your request within one month.

7. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is completely secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website and, if necessary, through email.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@stanzafitness.com
Address: Stanza Fitness Gym, 7 Trim Street, Bath, BA1 1HB

10. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).